Privacy Policy angkabet — Our Commitment to Protecting Your Personal Data

This Privacy Policy ("Policy") is issued by angkabet ("Platform", "We") and applies to all individuals who access or use the angkabet website, mobile app, and any other angkabet services ("Services").

Key terms used in this document:

• "Personal Data" — any information that can be used to identify an individual directly or indirectly, including name, email address, phone number, and financial information.
• "Processing" — any operation performed on personal data, including collection, storage, use, disclosure, and deletion.
• "Third Party" — any individual or entity other than the member and angkabet, including payment service providers and technology partners.
• "KYC" — the Know Your Customer (KYC) process, which is the mandatory identity verification procedure required to meet the platform's compliance obligations.

Angkabet only collects personal data that is strictly necessary to provide quality services, comply with legal requirements, and protect platform security. Below is a summary table of the data collected:

The personal data we collect is used solely for legitimate purposes directly related to the provision of angkabet services. The following are the primary purposes for which your data is used:

• Account Management: To create, verify, and maintain your member account, including a secure login process.
• Transaction Processing: To accurately and securely process deposits, withdrawals, and all other financial transactions on the platform.
• Identity Verification (KYC): To comply with international anti-money laundering and counter-financing of illegal activities requirements.
• Service Communications: To send important notifications related to your account, security updates, and transaction information.
• Platform Improvements: To analyse usage patterns and continuously improve game quality, the interface, and overall platform performance.
• Responsible Gaming: To monitor betting patterns and provide alerts or support to members who may show signs of problem gambling.
• Security & Fraud Prevention: To detect, investigate, and prevent fraudulent activity, hacking, or platform abuse.

Angkabet does not use your personal data for any third-party marketing purposes without your explicit consent. You may opt out of any marketing communications from angkabet itself at any time via the unsubscribe link included in every email.

Angkabet understands that your privacy is a sensitive matter. We do not sell, rent, or disclose your personal data to third parties except in the following limited and controlled circumstances:

• Payment Providers: Required financial data is shared with approved payment processors such as FPX, Touch 'n Go, and other e-wallet providers solely to facilitate transaction processing.
• Game Providers: Limited game session data is shared with game software providers to ensure game integrity and resolve technical disputes.
• Legal Requirements: Data may be disclosed to relevant authorities where required by law, court order, or official investigation.
• Platform Security: Limited technical data may be shared with cybersecurity service providers to detect and prevent security threats.

All third parties we work with are bound by strict confidentiality agreements and are required to handle your data to a security standard equal to or exceeding our own.

Angkabet continually invests in security infrastructure to ensure members' personal data remains protected at all times. Our security measures encompass multiple layers of protection:

• 256-bit SSL Encryption: All communications between your device and angkabet's servers are encrypted using the latest TLS protocol, making your data unreadable to any unauthorised party.
• Two-Factor Authentication (2FA): Our login system supports two-factor authentication for an added layer of protection on your account.
• 24/7 Monitoring: Our security monitoring system operates around the clock to detect any suspicious activity or unauthorised access in real time.
• Internal Access Control: Only staff with specific authorisation may access member personal data, and every access is logged for audit purposes.
• Regular Security Testing: The angkabet platform undergoes regular penetration testing and security audits conducted by independent cybersecurity experts.

Angkabet uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored in your browser when you visit our website.

Types of cookies we use:

• Essential Cookies: Required for core platform functions such as login session verification and security. These cookies cannot be disabled as they are critical to platform operation.
• Functional Cookies: Saving your preferences such as language settings and display options to provide a more personalised experience on future visits.
• Analytics Cookies: Helping us understand how users interact with the platform so we can continuously improve our services.
• Performance Cookies: Used to monitor and improve platform speed and performance.

Angkabet recognises and respects your rights regarding personal data. You may exercise any of the following rights at any time by contacting our support team:

Angkabet only retains your personal data for as long as necessary to fulfil the original purpose of collection or to comply with applicable legal requirements. The following are our general data retention guidelines:

• Active Account Data: Retained for the duration that your account remains active and in use.
• Financial Transaction Data: Retained for a minimum of 7 years in accordance with financial compliance and applicable tax law requirements.
• KYC Data: Retained for a minimum of 5 years following account closure in accordance with international anti-money laundering compliance requirements.
• Security Logs: Retained for 12 months for security incident investigation purposes.
• Communication Data: Emails and support communication records are retained for 2 years.

Once the retention period expires, your personal data will be securely deleted or anonymised so that it can no longer be linked to your identity.

As angkabet operates as an international online platform, your personal data may be stored or processed on servers located in countries other than Malaysia. We ensure that any such data transfers are carried out with appropriate safeguards.

Safeguards for international data transfers include:

• Legally binding data processing agreements with all overseas partners.
• Use of internationally recognised Standard Contractual Clauses.
• Ensuring that destination countries maintain an equivalent or higher level of data protection.

Angkabet reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. Members will be notified of any significant changes via in-platform notifications or email before the changes take effect.

We encourage you to review this Privacy Policy periodically. Your continued use of the angkabet platform after any changes are published constitutes your acceptance of the updated terms.

For general enquiries, feedback, or complaints regarding this Privacy Policy, you may also reach us at the support email address listed in the footer of this website.